Terms & Conditions (B2B Only)

These Terms & Conditions apply to all orders placed through this website and all sales of products supplied by Scenic Props ApS ("we", "us", "our"). By placing an order, you confirm that you have read, understood, and accepted these Terms.

1. Business Customers Only (No Consumer Sales)

This website presents professional stage props intended exclusively for use in theatre, film, television, and other scenographic productions.

The products displayed are not marketed or intended as consumer products and are not designed for personal use.

By placing an order through this Website, you confirm that:

you are purchasing on behalf of a business, organisation, or professional entity; and
you are not purchasing as a private individual or consumer.

We do not sell to consumers and reserve the right to request proof of business status and to cancel any order that appears to be placed by a consumer.

2. Definitions

Customer / You: the business entity placing an order
Products: stage props and related consumables sold on this Website
Order: a purchase request submitted by you
Contract: the agreement between you and us for the supply of Products

3. Orders & Contract Formation

3.1. All orders placed through this Website are subject to acceptance by us.
3.2. A Contract is formed only when we confirm acceptance of your order (for example by order confirmation or dispatch confirmation).
3.3. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected consumer purchase, pricing errors, stock issues, or compliance concerns.

4. Prices and VAT

4.1. All prices on this website are shown in USD and exclude VAT unless otherwise stated.
4.2. For deliveries to EU countries other than Denmark, no VAT is charged where the customer provides a valid EU VAT number that we verify and the order qualifies as an intra-EU business supply.
4.3. For EU orders without a valid, verified VAT number, VAT is charged at the rate applicable in the delivery country. Deliveries within Denmark are subject to Danish VAT.
4.4. For deliveries outside the European Union, we do not charge EU VAT. Import duties, import taxes, customs clearance fees and similar charges are governed by Section 8 of these Terms & Conditions.
4.5. Prices may be changed at any time. Such changes will not affect orders that have already been confirmed.

5. Payment

5.1. Payment may be made using one of the payment methods offered during checkout, including credit and debit cards, PayPal, bank transfer or any other payment method made available on this Website at the time of purchase.
5.2. Payments made by credit or debit card, PayPal or other online payment methods are processed at the time the order is placed.
5.3. For payments made by bank transfer, payment must be received in full before the order is processed and shipped, unless otherwise agreed in writing.
5.4. Orders will only be confirmed and processed once full payment has been received or authorised.
5.5. We reserve the right to cancel any order if payment is declined, reversed or not received within a reasonable period of time.
5.6. An invoice or payment receipt will be issued following successful payment and order processing.
5.7. You are responsible for any bank charges, transfer fees or other payment-related charges. Import duties, taxes and customs charges are governed by Section 8 of these Terms & Conditions.

6. Delivery

6.1. Delivery options and estimated delivery times are provided during checkout.
6.2. Delivery times are estimates only and are not guaranteed.
6.3. Risk of loss or damage passes to you upon delivery.
6.4. You must inspect the Products upon receipt and report any visible damage or discrepancies without undue delay.
6.5. Unless otherwise agreed in writing, delivery is made on a DAP (Delivered At Place) basis in accordance with Incoterms® 2020.
6.6. For deliveries outside the European Union, the Customer is responsible for any applicable import duties, import taxes and customs clearance charges, as described in Section 8 of these Terms & Conditions.

7. Title (Ownership)

Ownership of the Products remains with us until full payment has been received, including any delivery charges and applicable taxes.

8. Import Duties, Taxes and Customs Charges

8.1. Orders shipped outside the European Union may be subject to import duties, import taxes, customs clearance fees or similar charges imposed by the destination country.
8.2. Where the customer selects the standard DHL Express shipping option, any import duties, taxes, customs clearance fees and similar charges are the responsibility of the customer and may be collected by the carrier or the relevant customs authorities.
8.3. If customs authorities impose exceptional charges, penalties, storage fees or other costs that are not part of the ordinary import process, Scenic Props ApS reserves the right to recover such additional costs from the customer.

9. Returns & Refunds (B2B)

9.1. As this Website is B2B only, statutory consumer cancellation rights do not apply.
9.2. Returns are accepted only with prior written approval.
9.3. Where returns are approved, Products must be:

9.4. Custom orders, consumables, and hygiene-sensitive items are non-returnable unless confirmed to be faulty.
9.5. Where we have agreed in writing to cancellation after dispatch, we will refund the customer's total payment less our actual outbound and return shipping costs once the goods have been received back unused and unopened. These deductions do not apply to justified returns arising from defects or errors for which we are responsible, and do not limit any rights that cannot lawfully be excluded.

10. Faulty or Incorrect Products

10.1. If Products are defective, damaged in transit, or incorrect, you must notify us promptly and provide:

10.2. Where a fault is confirmed, we may at our discretion:

11. Product Use (Professional Stage Props)

11.1. Our Products are professional theatrical stage props intended solely for use in theatre, film, television and live performance productions. They are not consumer products and are not intended for personal or recreational use.
11.2. You are responsible for ensuring that the Products are suitable for your intended use and comply with your internal policies and applicable local regulations.
11.3. You must ensure that Products are used only by competent persons and handled appropriately.

12. Safety Information & Documentation

12.1. Safety information and product documentation may be available upon request.
12.2. You are responsible for conducting any necessary risk assessments within your organisation and ensuring correct storage, handling, and disposal.
12.3. Where Safety Data Sheets (SDS) are provided, they are intended for professional handling and compliance purposes.

13. Limitation of Liability

13.1. Nothing in these Terms shall limit or exclude liability for:

13.2. To the maximum extent permitted by law, we shall not be liable for:

13.3. Our total liability under any Contract shall not exceed the amount paid by you for the relevant Products.

14. Intellectual Property

All content on this Website, including text, images, graphics, and branding, is owned by or licensed to us. No content may be copied, reproduced, or distributed without prior written consent.

15. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control.

16. Privacy

We process personal data in accordance with our Privacy Policy.

17. Governing Law & Jurisdiction

These Terms & Conditions and any Contract between you and us are governed by the laws of Denmark. Any dispute shall be subject to the exclusive jurisdiction of the courts of Denmark.

18. Contact

Scenic Props ApS
Kongevejen 438
2840 Holte
Denmark
VAT: DK46594142

Contact us